Nutson’s Auto News Weekly Wrap-up



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AUTO CENTRAL CHICAGO – January 9, 2022; Every Sunday Larry Nutson, The Chicago Car Guy and Executive Producer, with able assistance from senior editor Thom Cannell from The Auto Channel Michigan Bureau, compile The Auto Channel’s “take” on this past week’s automotive news, condensed into easy to digest news Nuggets.

LEARN MORE: Full versions of today’s news nuggets along with thousands of pages of relevant news and opinions, information stored in a million page library published and indexed on The Auto Channel during the past 25 years. Complete information can be found by copying a bold headline and then inserting into any Site Search Box.

Nutson’s Automotive News Wrap-up – Week Ending January 8, 2022; Below are the past week’s important, relevant, semi-secret, or snappy automotive news, opinions and insider back stories presented as
expertly crafted easy-to-digest news nuggets.

* General Motors has been the top-selling automaker in the United States since 1931. Toyota now holds the No. 1 spot in the U.S. market for 2021, selling 2.3 million vehicles to GM’s 2.2 million. This is largely due to the supply chain issues that crippled GM production for much of the year. But it’s more than that, as Reuters points out. GM has been diminishing itself by choice. The company largely abandoned the compact car segment, and cut production of midsize Malibu sedans to favor trucks during the worst of the chip shortage. Result: Toyota sold more than 729,000 passenger cars in the United States during 2021. GM sold about 162,000 cars. Toyota’s lead in cars overcame its deficit to GM in U.S. truck sales.

* Ford, Toyota, Honda, Hyundai, Kia all had sales declines in December. GM slid 43% in Q4. 2021 closed on a down note with total sales just over 15 million vehicles, up 3.4% from 2020, the year the pandemic took hold in the U.S.

* Tesla global sales is evidence of the rapidly rising acceptance of electric cars, especially in China. Tesla Inc. delivered 308,600 vehicles worldwide in the fourth quarter, smashing the previous record for the electric-car maker and setting a capstone on a year in which the company joined the exclusive $1 trillion market valuation club. The better-than-expected results pushed Tesla’s total sales for the year to more than 936,000, up about 87% over 2020’s deliveries of just under half a million vehicles.

* More than 2200 exhibitors were planning to be at CES 2022 this week. However, overall, the show got scaled down due to concerns over the Covid Omnicon variant. In the automotive space, General Motors, BMW, Stellantis and Mercedes all canceled their physical presence. Fisker, BrightDrop, and Blink Charging still were at the show. The Chevrolet Silverado EV, Mercedes-Benz Vision EQXX concept and the 2023 BMW iX M60 were unveiled through online events during CES.

* At CES 2022, the Chrysler brand revealed the Chrysler Airflow Concept, giving a glimpse at the leading-edge drive-system technology, fully connected customer experiences and advanced mobility features, wrapped in inspiring, dynamic design, which will

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Nutson’s Weekly Automobile Information Wrap-up November 28



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Automobile CENTRAL CHICAGO – December 5, 2021 Each individual Sunday Larry Nutson, The Chicago Car or truck Male and Govt Producer, with ready assistance from senior editor Thom Cannell from The Auto Channel Michigan Bureau, compile The Automobile Channel’s
“get” on this earlier week’s automotive news, condensed into effortless to digest news Nuggets.

Find out Extra: Full versions of today’s news nuggets together with thousands of web pages of appropriate information and opinions, data saved in a million page library revealed and indexed on The Auto Channel during the previous 25 yrs. Complete details can be observed by copying a daring headline and then inserting into any Website Search Box.

Nutson’s Automotive Information Wrap-up – 7 days Ending December 4, 2021 Below are the previous week’s crucial, related, semi-secret, or snappy automotive news, viewpoints and insider again tales introduced as
expertly crafted quick-to-digest information nuggets.

* Honda, Hyundai, Kia, Mazda, Subaru and Toyota all documented sales declines for November in contrast final 12 months. On the other hand Ford gross sales are up 5.9%. Ford claimed it was the finest-providing automaker in the U.S. for the third consecutive thirty day period. The once-a-year sales rate (SAAR) dropped to 13.8 million autos.

* Nissan Ambition 2030 Japan’s Nissan Motor Co., Ltd. unveiled Nissan Ambition 2030, the company’s new very long-time period eyesight for empowering mobility and past. More than the future ten a long time, Nissan will deliver electrified automobiles and technological innovations whilst expanding its operations globally. The vision supports Nissan’s purpose to be carbon neutral across the lifetime cycle of its goods by fiscal year 2050. With the introduction of 20 new EV and e-Energy geared up designs in the future 5 decades, Nissan intends to improve its electrification income combine throughout key marketplaces by fiscal year 2026, which includes: Europe by much more than 75% of income Japan by far more than 55% of sales China by more than 40% of product sales and, the United States by 40% of EV income in fiscal year 2030.

* Artwork Basel Miami The Artist Hubert Phipps and the supercar designer ARES Modena are collaborating through Art Basel Miami to start a new exhibition, and to debut the very first ARES Modena Showroom in North The us in the Miami Design District. The new ARES S1 supercar model was flown from Italy to Miami, and has by no means been shown in North The united states. Only 24 versions of the ARES S1 supercar will be produced in the full environment, each tailor-built to the client’s desires and taste, creating every single style unique.

* Biden Union Tax Assistance: Reuters reports a Mexican formal threatened to hit the United States exactly where it hurts if the Biden administration and Congress go by with a proposal to give up to $4,500 in added tax subsidies to EVs designed by United Auto Workers labor in U.S. factories. The UAW Super Subsidy is in problems sufficient with members of Congress whose states have

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Weekly metrics checks at Cooper Auto Group drive improvement

The presentations highlight five concepts the group characterizes as “nonnegotiables,” according to Koch.

Accountability: Each person has 100 percent responsibility for their department’s objectives, Koch said. They need to hit the goal or have a plan to get back on track to achieve it.

Assets: The managers are responsible for asset management. In the case of new or used vehicles, this would involve tracking factors such as wholesale profit, cost to market and days’ supply.

“You’re yoked with that responsibility,” Koch said.

CSI: Managers must keep their customer satisfaction index above the average in their zone or market.

“We’re on a growth trajectory,” Koch said, and automakers stress CSI and incentivize it financially.

Phone and Internet mastery: Employees who fail to demonstrate sufficient quality in handling phone calls or Internet leads aren’t allowed to work with that mode of communication until they demonstrate proficiency.

Cooper Auto Group had used a phone training system that scored employees’ ability to take calls, Koch said. If a staffer failed to exceed a score of 4 out of 5 on a 60-day average, “you went back to the training room,” he said. Similarly, employees need a 12 percent closing ratio to keep taking Internet leads.

“It’s not like, ‘Oh, you’ll never get another lead again,’ ” Koch said. But the group would want to “re-Cooperize you” until the targets are achieved, he said.

CRM: Cooper Auto Group wants customer interactions captured meticulously in its customer relations management system, Koch said. The information needs to be completely accurate at all times, he said.

“Believe it or not,” the managers struggle with this more than their respective sales personnel, according to Koch. “They live in that ecosystem,” he said of the rank-and-file sales force. But managers will call a customer on a cellphone and fail to document it, he said.

This precise CRM documentation allows the dealership to evaluate factors such as the ratio of closings to appointment shows, he said.

Koch said the dealership originally set a goal of 60 percent, only to realize it hadn’t even closed half of the customers who kept appointments.

But without clean data, “all of this reporting is just fabricated,” he said.

The weekly meetings can surprise new hires who “realize we run it like a business” according to Koch. “We have these meetings, and it’s not a sales meeting,” he said. “It’s not a hoorah, Saturday morning meeting. … We could be selling widgets.”

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